20幾歲決定一生的社交方略

Chapter1　積極的優(yōu)雅
　What'S Appreciation?
　不要吝嗇你的贊美
　Top 7 Waysto Graciously MeetandGreetPeople inYourOffice
　7大簡單戰(zhàn)略開始你的社交初體驗
　Top 7 Tips to Delight Your Co-WorkerS
　圍一城好同事
　WhyAren't You Talking to Me?
　走出“非語言交流”的誤區(qū)
　Handwriting Can Go a Long Way to Saying Thank You
　贏得他人好感的手寫感謝信
　A Formal，Professional Dress Code
　穿出職業(yè)昧
　Breaking the Myths about Career Networking-Networking V．S．Selling
　如何培養(yǎng)信任感和可信度
Chapter 2　神奇的社交攻略
　Building Efiective Relationships That Work
　如何建立高效運轉的人脈網絡
　What Getsin the Way?
　社交攔路虎
　Tricky Techniques
　神奇的社交技巧
　The Ten People You Need at Work
　工作中的10種貴人
　Top 7 Steps to Communicating Effectively with Your Boss
　和老板深入溝通的7個步驟
　Build a Great Working Relationship with Your Boss
　5大必殺技助你與上司和諧相處
Chapter 3　禮儀規(guī)則之錦囊妙計
　Civility atWork
　發(fā)揮友善的“邊際效應”
　Effective Email Etiquette
　巧用電子郵件
　The 10 Top Dining Etiquette Errors
　別因為“吃相”而錯過機遇
　The 7 P'S of Business Phone Etiquette
　良好的商務電話禮節(jié)
　Business Card Etiquette
　方寸名片，禮儀盡顯
　Business Meeting Etiquene
　商務會議中的禮儀
　Business Letter Etiquette
　商務信函的書寫技巧
　Proper Etiquette for Business Instant Messaging
　妙用商業(yè)即時通訊
Chater 4　社交“解密”
　Real Business Networking Doesn't Happen at Networking Events
　功夫在詩外
　Comfortable Networking
　積極拓展人脈網絡的渠道
　Business Golf Etiquette
　做個商務高爾夫禮節(jié)達人
　The Secrets of a Great Handshake
　智慧盡在握手間
　Party Etiquette：How to Handle Messy Food
　聚會中的餐桌禮儀
　Make Digital Cards to Build Stronger Relation with Your Business Network
　8招教你加薪水
　Business People Shaking Hands All over the World
　形形色色的握手禮節(jié)
　10 Secrets of Social Etiquette in Conversation
　會談禮儀的10Wd,秘訣
Chapter 5　蘊涵在禮物中的秘密
　Holiday Office Gift Giving Do'S andDon'ts
　職場送禮的技巧和禁忌
　7 Gifts You Should Never Give to Your Boss or Co-Workers
　7種不適宜送給老板和同事的禮物
　Gift Guidelines for Giving Your Boss a Handmade Gift
　物輕人意重：手工禮品更顯誠意禮物
　Guidelines for Giving Your Boss a Gift
　給老板送禮有學問
Chapter 6　練習“心理柔道”
　The Benefits and the Potential for Disaster
　職場上的“友誼尺度”
　Choosing Your Words Carefullv
　莫讓你的舌頭超越你的思想
　How to Make Sure Your E-mail Messages Are Never Misunderstood
　確保電子郵件“有的放矢”
　How to Use Eye Contact to Your Advantage and When to Avoid It
　最有力的社交武器——恰到好處的目光接觸
　Five Stumbling Blocks to Successful Networking and Howto Overcome Them
　跨越社交障礙
　10 Effective Ways to Remember Names
　記住他人名字的10種有效技巧
　Success Seltences to Help Combat Conversational CrapDiness
　這樣溝通才完美
Chapter 7　塑造“光環(huán)\效應
　Top 7 Tips for Overcoming a Bad First Impression
　如何消除不良印象?
　Top Ways to“Work a Room”Without Working Up a Sweat
　陌生場合的幾條黃金準則
　Seven Power Business Card Etiquette丁ips for Greater
　Networking Success
　好名片是成功的一半
　3 Wavs to Ditch a Boring Person at a Networking Event Without Being Rude
　3招助你遘離沉悶的談話
　What to Do When You Can't Reamember Who You're Talking to
　如何獲取那個熟悉的“陌生人”信息
　How to Make tlae Most ofTbose First 30 Seconds
　30秒塑造“光環(huán)”效應
Chapter 8　人際紛爭，贏在情商
　Personal Courage and Conflict Resolution at Work
　如何建設性地處理工作場合的沖突
　Communicating Bad News at Work
　如何把令人沮喪的滇息說得更委婉
　Nine Tips for Turning Conflicts in to Connections
　工作中的沖突管理-和氣致祥的9個小技巧
　Handle a Sabotaging Coworker
　如何避免卷入同事之爭